FAQ + THINGS TO DO
- Do you supply the wood for the fire?
– Yes, Lake Haven Beach Resort will supply the wood as well as the waterfront fire pit right on the beach! (Please note that fires are only permitted between 7pm and 7am, sometimes there are temporary Burn Bans in the area and please remember to put out the fire at the end of the night. There’s lots of water nearby! lol) -
What kind of TV services do you have?
– We offer complimentary satellite TV with about 80 channels. We also offer hi-speed wifi for all guests.
- Do you supply propane for the BBQ’s? – Yes, we supply the propane, if by chance you run out during your stay, please message us as we have extra propane on site.
- What about coffee?
– We supply a french press as well as a drip coffee maker. We also supply the filters as well as sugar.
- Can I bring more than one vehicle?
– Yes, we provide two parking spots for every reservation
- Can I bring more people? – We allow 6 people maximum for every reservation.
- Can I tip my housekeeper?
– Yes please. The suggested gratuity is $5 -$10 per night. We aim to have your cottage as spotless as possible prior to your arrival, and the arrival of guests after you. Please try to tidy your cottage to leave it in a similar state to when you arrived. Additional charges may incur for any excessive or unreasonable messes left for our team. If you find anything not up to our high standards when you arrive, please just let us know anytime, and we’ll make it right.
- Where can I rent a Kayak, Canoe, Canoe, Jet Ski or Stand Up Paddle Board?
– 905 Rentals – Walking Distance – 12180 Lakeshore Rd, Wainfleet, ON L0S 1V0, www.905rentals.ca
- Does Lake Haven Beach Resort supply toys and games?
– Yes, we do. We have an assortment of things including custom corn hole boards and beach ping pong!
- Are the palm trees real?
– Yes, 100%. - Do you supply a linen service?– Yes, for your convenience we supply all linens including:– flat sheets– fitted sheets– pillow cases– blankets– dish towels– body towels
– hand towels– COLOURED BEACH towels – **please don’t bring our white towels to the beach**
– SINGLE PLY toilet paper is also provided. **please don’t bring/flush double ply paper or anything else that our septic system may not be able to handle**12.What amenities are included?All guests are welcome to enjoy our complimentary shared beach firepit with firewood, corn hole boards, acoustic guitars, beach ping pong, beach loungers, upper deck area and our tiki hut dining table!Every cottage also includes a private deck and outdoor dining area, BBQ with propane, brand new mattresses, quality furniture, hi-speed wifi, HD TV, air conditioning, potable water, full bathrooms with showers and fully equipped kitchens!
REVIEWS
Thank you so much for staying with us! Please remember to leave us a review. We would appreciate it and it will help with expectations for future guests. Your feedback gives us the ability to improve. We appreciate that any suggestions for improvements be sent to lakehavenresort@gmail.com and not shown publicly. ***Please tag us in any of your great social media photos and videos at @LakeHavenBeachResort #LakeHavenBeachResort !
PLAYLIST
Blue waters, fine sand, sunshine and palm trees…all along the shore of Lake Erie at Lake Haven Beach Resort in Long Beach, Ontario, Canada. Pair your local/tropical stay with this Spotify playlist of killer laid back beach vibes!
Area Restaurants & Shops
Liquor Store (LCBO) & Beer Store:
Esso Gas Bar Variety & LCBO Convenience Outlet
11609 ON-3, Wainfleet, ON L0S 1V0
Restaurants:
– DJ’s Roadhouse Distance 800.00 meters
– The Garden Houzz Distance 4.70 kilometers
– Don Cherries – Waterfront Distance 15.80 kilometers
Food Delivery Service:
– Please Google “Port Colborne Food Delivery” (You will have many options)
– Super Mario’s Pizza 905-834-1441
Cafe/bar:
– The Hungry Putter – Ice Cream Distance 700.00 meters
– Lighthouse Bistro & Patio Distance 750.00 meters
– Mohawk Marina & Hippo’s Lake Erie Perch Distance 7.60 kilometers
Grocery store/supermarket:
– WalMart Fort Erie Distance 40.40 kilometers
ALSO IN THE AREA:
– Morgans Point Conservation Area
– Wainfleet Bog
– Wainfleet Wetlands Conservation Area
– Sugarloaf Marina
– The Welland Canal
– Downtown Port Colborne
– Marcy’s Woods
– Crystal Beach Tourism
– Windmill Point Park
– Crescent Beach Park
– Old Fort Erie
– Niagara River
– Take the Niagara Parkway to Niagara Falls
– Take a tube down the Welland River
– Dufferin Islands
– Niagara on the lake
* Long Beach Conservation (Ontario Parks) (Nominal fee)
Water Sport Rentals:
– 905 Rentals (Jet Ski, Kayak, Paddle Boards, etc.) (Recommended and within walking distance)
Shopping:
– Marshville Chocolates (41950 Clarendon St East)
– Canada One Factory Outlets (7500 Lundy’s Lane)
– Outlet Collection of Niagara (300 Taylor Road)
Casinos:
– Casino Niagara and Fallsview Casino, Niagara Falls, ON
Tourism:
– Niagara Falls (Maid of the Mist, Journey Behind the Falls, Butterfly Conservatory, Imax, Greg Frewin Theatre, White Water Walk, Niagara Helicopters)
– Lundys Lane (Shopping and history)
– Clifton Hill Tourist Amusement District
POLICIES
To make your stay as comfortable as possible, we would like to supply you this information:
Self Check-in Procedures:
– The key pad code will be sent 48 hours before your arrival. No requirement to notify the host.
Respect for the Neighbourhood:
– Rowdy behaviour, especially excessive noise to inconvenience the neighbours or other cottagers will not be tolerated. Quiet time is 10pm till 10am. Please follow our town’s Code of Conduct found here.
Communication Style:
– The host is available for communication everyday from 9 am till 11pm daily
Pets Clause:
– We do not allow pets
Water Quality:
– We’ve recently upgraded our water filtration system with a new $10,000 UV purification system, but we just haven’t sought the Health Canada certification for “potable water.” It is not an issue for washing, bathing, cooking, etc. and it’s your decision to drink the water or not. We drink it, but because it’s not officially deemed “potable” we still recommend bringing bottled water for drinking.
Access to Private Beach:
– Please stay within the boundary lines of Lake Haven Private Beach and do not encroach onto the neighbours private beach. If you need some more space, there are two public beaches walking distance called: Long Beach Public Beach & Wainfleet Public Beach.
Cancellation Policy:
– The guest will adhere to the cancellation policy dictated by the booking platform at the time of booking. For direct bookings through our website, Moderate Cancellation Policy: 100% refund up to 30 days before arrival, 50% refund up to 14 days before arrival. You can also receive a full refund if you cancel within 48 hours of booking.
Payment Policy:
– For direct bookings through our website we will bill your credit card for 50% upon reserving and the balance 60 days before your arrival. If you are reserving dates which have an arrival of 60 days or less, we will bill your credit card 100% at the time of booking.
Promotional Photo Permission:
– All guests at our resort could may be photographed or filmed throughout the season for marketing purposes. By staying at our resort, you consent to being filmed or photographed. If you do not consent, simply inform the photographer/videographer and they will not include you in any future promotional material.
During your stay:
– Please take your shoes off to protect the floors.
– Smoking is not permitted inside the cottage, but smoking is permitted outside.
– Number of people on-site must adhere with the amount of people listed in the booking.
– Please try to conserve water to respect the environment and protect the resort’s cistern and septic system.
After your Stay:
– Please ensure the cottage is left in a respectable state upon your departure including: dishes being washed, garbage being taken out and surfaces wiped down.
Zero Liability Clause:
– The host will not be liable for anything that happens before, during or after your stay. Not limited to: damages to vehicles, theft of items, slips and trips, water issues, weather etc. It is difficult to give refunds for items that are out of our control.
We strive to be leaders in Waterfront hospitality. If there is anything you are unsatisfied with, please let us know as soon as possible so we can make it right! We would prefer to fix it during your stay instead of hearing anything less than a 5 Star Review. Your friends at Lake Haven Beach Resort 🙂
REVIEWS
Thank you so much for staying with us! Please remember to leave us a review. We would appreciate it and it will help with expectations for future guests. Your feedback gives us the ability to improve. We appreciate that any suggestions for improvements be sent to lakehavenresort@gmail.com and not shown publicly.
ADD A GOOGLE REVIEW HERE: https://g.page/r/CR9Dz0c0xnEGEB0/review
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Enjoy your getaway at Lake Haven Beach Resort!
***Please tag us in any of your great social media photos and videos at @LakeHavenBeachResort #LakeHavenBeachResort !